FAQ
1. What is MYGEARNG?
MYGEARNG is an online store in Nigeria where you can shop quality phone accessories and tech essentials.
2. Where do you deliver to?
We deliver to customers across Nigeria.
3. How long does delivery take?
Delivery time depends on your location.
Most orders are delivered within 3–7 business days.
4. How much is shipping?
Shipping cost is calculated at checkout based on your location and order.
5. How do I place an order?
Simply:
- Choose your product
- Add to cart
- Enter your delivery details
- Complete payment
You will receive an order confirmation after checkout.
6. What payment methods do you accept?
We accept secure payments through Paystack, including:
- Debit cards (ATM cards)
- Bank transfer (where available)
- USSD (where available)
7. Can I pay on delivery?
At the moment, we do not offer Pay on Delivery.
All orders must be paid online before processing.
8. Can I cancel my order?
Yes, you can cancel your order only if it has not been processed or shipped yet.
Please contact us as soon as possible after placing the order.
9. Do you accept returns?
Yes. If you receive a wrong item or a damaged product, please contact us within 24 hours of delivery and we will assist you.
10. What if I receive a damaged item?
If your item arrives damaged, contact us within 24 hours with:
- Your order number
- Clear photos or a short video
We will review and help you immediately.
11. How do I contact MYGEARNG?
You can reach us via:
Email: sannijamiumuhammad@gmail.com
Phone/WhatsApp: +234 816 273 0303
12. Are your products original?
We aim to provide quality products that match the descriptions on our website.
If you have questions about a product before ordering, please contact us.